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Coach Firass El Fateh's Experience Switching to CoachRx

We reached out to one of our all-star coaches to find out why he chose to switch from TrueCoach to CoachRx for his gym and team of coaches to deliver programming, improve client relationships, and manage business operations.

Here’s what Firass El Fateh, owner of OPEX Abbotsford, had to say about his experience with our cutting-edge fitness app…


HOW HAS COACHRX EVOLVED YOUR COACHING SERVICE?

CoachRx has helped us have a better pulse on our clients and our entire business. The metrics that are included in the CoachRx app are exactly what we need to understand how our clients are progressing. Similarly, CoachRx allows me to get the numbers I need efficiently as a business owner to get an understanding of how we are doing. We have seen our client retention rate and revenue increase after using CoachRx.


HOW HAS COACHRX IMPACTED YOUR BUSINESS, OPERATIONS, AND EXPENSES?

We have been able to save money as a business using CoachRx. The app allowed us to cancel other software systems that we no longer needed. We use the metrics in CoachRx weekly in our coach's meetings to better understand how we are doing as a business.


HOW HAVE YOUR CLIENTS RESPONDED TO COACHRX?

Our clients absolutely love the CoachRx app! It has allowed communication between coach and client to be seamless. The exercise videos are excellent and the app is super user-friendly.


HOW HAS CLIENT COMMUNICATION IMPROVED WITH COACHRX?

We have been in much better communication with our clients since we started using CoachRx. Messaging, commenting, and sending clients videos has been much smoother for us since moving to CoachRx.


WHAT ABOUT PROGRAM DESIGN EFFICIENCY AND EXPERIENCE?

Our programming efficiency as an entire team has improved dramatically since we started using CoachRx. CoachRx is extremely intuitive to use from a coaching standpoint. There are constant improvements to the app which allow for even more efficiency over time. As coaches, we love the integration capabilities with apps such as Loom.


WHAT SINGLE FEATURE STANDS OUT TO YOU MOST?

For us, one of the most important features is the touchpoint metrics. This allows me as a business owner to understand how our coaches are managing their clients. It has been a game-changer for us!


HOW DOES COACHRX COMPARE TO OTHER FITNESS SOFTWARE YOU'VE USED?

CoachRx is hands down the best fitness business app for coaches on the market. We have used other apps, and nothing compares to the overall capabilities and value that CoachRx brings to the table.


If you think CoachRx sounds like a great fit for your fitness business, then don't waste another second. Download our Get Started guide and start your free trial today to see how our software can help you close the gap between you and your clients.